If you are experiencing noise, such as electrical buzzing, from your camera, it could be due to electromagnetic interference, audio cable issues, or power line problems. Follow the steps below to troubleshoot and resolve the issue.
Possible Causes:
- Electromagnetic interference
- Audio cable issues
- Power line problems
Troubleshooting Steps:
1) Check Surrounding Devices:
- Ensure there are no strong electromagnetic interference sources near the camera, such as high-power electrical appliances or wireless devices.
2) Change Location:
- Try placing the camera and other devices away from potential sources of electromagnetic interference.
3) Rotate the Pan-Tilt Mechanism:
- Rotate the camera’s pan-tilt mechanism to see if the noise changes or disappears when the camera is moved.
4) Check Power Lines:
- Make sure the device is using a stable power supply. Avoid sharing power outlets with high-power appliances.
5) Contact Technical Support:
- If the above steps do not resolve the issue, contact our technical support team. Provide the device model and a detailed description of the problem.
If you need further assistance, our technical support team is here to help.