Applied to all zosi C518 camera.

Question：

I tried to connect C518 to the Zosi App, but it says that the serial number is already taken. Doesn't read the QR code.What should i do?

Answer: Don't worry, this is an initial phenomenon that needs to be upgraded or reset.

Step 1:Try to reset the camera and add it to have a look.

Step 2 :Porvide us the uid we can upgrade this uid so that you can add it without any problem.

For example:This is the uid number:

Here is the contact way :

Dont be hestitate to contact our agents,we can help you out easily.