Applies to: Zosi ZR08PU (ZSWNVK-U83041) with ZG1883M Cameras;
What if you see the cameras that worked before the display screen appears unable to connect, and the screen is black now?
Dont be worry,we can have a check.
1 How far away are the cameras from the router or nvr.?What is the approximate distance for each cameras.
2 How many partitions are there? You can adjust the camera position and re-match them.
3 Try to connect the network cable to the cameras,compare whether the camera can show the videos or not.
4 Try to restart the device and local network.
Please dont forget to re-match all cameras by these way :
Connect network cable to camera - IPC CHANNEL CONGIN-Search - Reset ip- Delete - Search - add all When the video is on - Unplug network cable -install camera back to have a look;
Or you can have a detail check on this link:
If these cant help you,
Please provide these informations and email to our customer services.
Support Email: service@zositech.com
Support center: support@zositechhelp.zendesk.com
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